Privacy Policy

Eltikki Jewellery
Windy Alley, 73 High Street, Lee-on-Solent, Hampshire, PO13 9BU
Email: Nikeeeltikki@gmail.com

Last updated: October 2025

1. Introduction

Eltikki Jewellery (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us.

2. Information We Collect

We may collect and process the following personal data:

  • Contact information: name, email address, postal address, phone number.

  • Order information: purchase history, payment details (processed securely through our payment partners).

  • Website usage data: IP address, browser type, device information, and activity on our site via cookies.

  • Communications: any messages sent to us via email or website contact forms.

3. How We Use Your Information

We use your personal data to:

  • Process and fulfil orders.

  • Respond to customer, wholesale, or press inquiries.

  • Send order confirmations, updates, and service messages.

  • Improve our website and customer experience.

  • Comply with legal and tax obligations.

We do not sell or rent your personal information to third parties.

4. Legal Basis for Processing

We process your data under one or more of the following legal bases:

  • Contractual necessity – to fulfil an order or provide customer service.

  • Legitimate interest – to improve our website and services.

  • Consent – when you subscribe to marketing communications.

  • Legal obligation – to comply with UK tax and business record laws.

5. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined above or as required by law.

6. Sharing Your Data

Your data may be shared with:

  • Payment processors (for secure transactions).

  • Shipping partners (for delivery).

  • IT and hosting providers (to operate the website securely).
    All third parties are required to safeguard your information and process it only as instructed.

7. Cookies

Our website uses cookies to enhance functionality and measure traffic. You can adjust your browser settings to refuse cookies, but some parts of the site may not function properly.

8. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent for marketing at any time.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been misused.

To exercise these rights, contact Nikeeeltikki@gmail.com.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

10. Contact Us

For all privacy-related questions or requests, please contact:

Eltikki Jewellery
Windy Alley, 73 High Street, Lee-on-Solent, Hampshire, PO13 9BU
Customer service & wholesale inquiries: Nikeeeltikki@gmail.com
Press inquiries: Eltikkijewellers@gmail.com